Lifetime Contribution Award
Here at STEADfast we are pretty darn proud of our CEO, Craig Skevington. Craig was recently recognized by the Center for Economic Growth and his industry peers as a leader and contributor in the IT field. As a life-long resident of the Capital region, developing new...Managed IT Solutions
Too often, outsourcing tech support results in delays to your employees. Have you ever wondered why? Most Managed Service Providers (MSPs) have only one team available on-hand to respond to your issue, whether it can be solved with a simple phone call or requires...Outsourcing IT Services
Why should I outsource? Is outsourcing a good idea? These are two variations of the most-asked question I receive. Other forms include, What will outsourcing do for my business? My answer is this: outsourcing is a business model. It is not inherently good or...Outsourcing IT
While I’m proud that our response time averages less than 20 minutes per call, I think our greatest accomplishment is the quality of service we provide. Many managed IT services outsource their customer calls to third party call centers, or simply are not customer...MSP is an acronym for Managed Service Provider
MSP is an acronym for Managed Service Provider So what is that? MSPs are information technology services providers that manage IT functions remotely. We have the ability to troubleshoot for multiple employees simultaneously, and proactively assess long-term health of...
Pierro, Connor & Strauss, LLC
19:10 17 Mar 21
Great to work with a professional and highly knowledgeable team, including Zach and Duane, who are responsive to our IT needs 24/7! Highly recommend for your business.
Amy Balog
16:16 29 Nov 19
SteadFast IT quickly and professionally supported our new medical practice from the start! They provided specific customer support of our network, wiring and even a VPN to utilize laptops in patients homes. I would highly recommend SteadFast IT for your information technology needs for a startup or existing business.
Dawn LaTourette
22:38 08 Nov 19
Thanks to Adrian L. for his assistance with an email issue. He was very friendly and patient with me. Thanks again.
Danielle D
17:25 08 Nov 19
Adrian is very courteous, professional and knowledgeable. He goes above and beyond until the job is done.
Kelley Vite
13:32 08 Nov 19
Adrian at STEADfast IT Quickly corrected our email problem by dealing with Microsoft. Very much appreciated, Adrian!
Joy Chiariello
23:12 07 Nov 19
polite friendly staff. Duane was especially helpful with answering all my questions. very knowledgeable. i highly recommend. 😊
Jamie Woods
22:11 07 Nov 19
Great service, fast results, if we ever need assistance they are only a call away. Always very patient with any questions, STEADfast IT is a great company to work with!
Cheryl Murphy
21:36 07 Nov 19
Very knowledgeable and courteous customer service. Thanks for your help!
Louise Wyble
15:57 29 Oct 19
STEADfast IT gave me excellent service in getting my printer up and going. Thank you so much Duane and team.
Fred Vogel
14:34 23 Oct 19
I would highly recommend! Great service! They made our transition from our prior IT company seamless and stress free. Putting in support tickets are easy and someone responds very quick to solve the problem.
Evan Burchhardt
16:56 21 Jun 19
Fantastic company with great response time. They will take the time to understand your needs and work with you to come up with a well rounded IT solution.
Adam Baynard
13:37 12 Mar 19
Steadfast IT is fantastic to work with. Everyone you call or speak to directly is extremely friendly. They are very knowledgeable and treat their customers with respect. I highly recommend Steadfast IT
Thomas Schin
21:08 11 Jan 19
Mike is a fantastic resource. His knowledge of the local IT space is tremendous, and he works really hard to understand what you might need today AND tomorrow. He wants to help you plan for what might happen, not what already has. You won't go wrong sitting down with Mike and the Steadfast IT team.
Antoinette Di Mascio
17:50 08 Nov 18
We have been using Steadfast it for many years for our network support. They have never disappointed! Great knowledge, kind and friendly staff, great response time. Our media company can't function without the, Great with PC and Mac. Hard to find this kind of experience. Would highly recommend! Many of our client use them as well for IT support, always rave reviews!
David Fizer
17:04 08 Nov 18
This is the team of IT professionals you want on your side. Pretty much any IT company worth it's salt can save the day when a crisis hits. It's the rare company like STEADfast IT that keeps the crisis situation away so that the likelihood of a true emergency is all but eliminated. Cant recommend them enough!
Peter Kelly
20:43 24 Oct 18
I had a significant data disruption due to a virus in early 2018 and had to recover enormous amounts of data from backups that Steadfast operates for me. I had their immediate attention and support, and was recovered quickly and efficiently with effectively no loss of data or productivity. It was one of the more impressive feats of IT expertise I have ever witnessed.
Holly Yost
20:19 18 Oct 18
I have had the pleasure of working with STEADfast IT for the last 3 1/2 years. It's simple to get a hold of an IT person to help me, and over the years I have developed good relationships with the staff. Evan is excellent, and is always able to help. I do appreciate how the staff work diligently to help me find solutions to my issues, and also their on-site technician, Zach, is very good. This is a great company to work with.
Katie Roeder
16:42 05 Jan 18
The crew at STEADfast IT are the best in the business! We appreciate their prompt responses and enjoy having them in the office. It feels as if they are a part of our team; always willing to help no matter what the issue!
Jennifer Narkiewicz
16:53 20 Dec 17
Great service, great people! Always wonderful to work with, I love knowing my computer system is protected and secure!
Susan Halstead
17:10 18 Oct 17
Great customer service and friendly support staff! Very happy we found this firm. Highly recommended.
Leanne Holland
01:33 14 Sep 17
STEADfast IT is a fantastic company! It is so easy to call and get someone on the phone to help quickly with those pesty little computer problems that arise. It is so reassuring to know that we have a great company looking after all of our computer needs.
Content Enablers
20:45 08 Sep 17
Just had an excellent experience with STEADfast IT - Steve solved my initial challenge, and took the time to help me with another that had been troubling me daily. Professional. Patient. Dedicated. And super friendly to work with!
Ava Marco
13:45 21 Aug 17
We have been with Steadfast for a couple of years now; the service is wonderful. They will keeping working on an issue till it is resolved. Their pricing is very fair. When we call them with any question or concern we know we are getting a perfect solution to the problem.
Stephanie Ferradino
21:35 10 Aug 17
STEADfast IT has been fantastic to work with. They are responsive to all inquiries, patient on the phone as we troubleshoot problems and have worked diligently to resolve all issues. I have never worked with a more professional and responsive IT group. Steve is reliable, intelligent and handles all challenges in a pragmatic way. I am thoroughly pleased to be working with them for my small business needs.
Judy Calogero
23:20 01 Aug 17
STEADfast IT has been servicing my computers since 2009, and they have always done a great job, but last week they really saved me. I discovered an IT problem late in the day, just two days before a deadline for a proposal on a large affordable housing project. They stayed after hours with me, for several hours, and fixed the problem. I made my deadline and they may have just saved a $630 million deal. Thank God for Mike Hatalla and the entire crew at Steadfast IT!