IT Support for People

Here at STEADfast, we know that most people think of IT as a bunch of servers and wires; it is that however, our focus is on people, not the device. And we don’t just mean the people that we serve, we are focused on those that work with us as well. This is a...

STEADfast IT Is On Call

When you have an IT emergency, how long does it take before your help request is answered? What if you could have a response in real time? Files that have gone missing or devices that refuse to connect can sound like minor hiccups until you find yourself walking into...

Human Productivity

Here in IT support world we talk a great deal about our around the clock capabilities; 24/7 monitoring, patching, encrypted backups and an ultra-responsive help desk. Some of these items are handled via our automated processes, some are handled via a team of...

How to Stay Safe in Today’s IT World

Let’s talk about ways you as a consumer or a business can help avoid a hack of your data or server systems.  Configure your computers and mobile devices to automatically install software updates. If you don’t know how to do this contact/contract, an IT...

Top Technology Challenges for Safety

In this day and age of cyber attacks, ransomware, viruses, and data security breaches, it’s important to keep the overall IT challenges your business faces at the forefront of your IT strategy.  1) Cyber Criminals – According to frightening statistics...

The Tech Behind a $28 Million Renovation

From heated sidewalks to heated toilet seats, check out all the tech in this $28 million Saratoga Springs hotel. By Chelsea Diana  – Reporter, Albany Business Review 2 hours ago When guests at the new Adelphi Hotel in Saratoga Springs, New York, enter their rooms for...

IT Support Services

Customer service; remember when those words used to actually mean something? All of us deal with poor service every single day, our cable service is what comes to my mind. Service is STEADfast’s stake in the sand, our overriding goal every single day. If we are...

Your Small Business Is A Hacker’s Dream

You may think your business is too small to attract hackers, but the statistics tell a different story. Last October, the Better Business Bureau published a study indicating that one in five small businesses have experienced a cyber attack.  Why are hackers targeting...

Our Speed; Your Satisfaction

The bedrock of our IT support business is the speed of our response to the client’s needs, period. We pride ourselves on this and have invested heavily in software, technology and real, live human beings that gives us an edge over our competitors. As a business...
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