How do we do what we do?

The numbers tell the story; we are the Region’s most highly rated managed service provider for a reason, speed of service. Every one of our clients used to work with another provider and the number one complaint was always rooted in wait times. Hours would go by...

Stuck with IT Support?

Do you feel STUCK with your current IT support? Is the devil you know better than what might be out there which could actually turn out to be a BIGGER problem? We know that feeling, we have heard this from our current clients time and again. They were afraid to make a...

Pay It Forward –

STEADfast prides itself on a level of end-user support not realized by most business owners, however, that’s not everything you need to know about us. If we were only focused on IT managed services we would be awfully one dimensional! We believe in giving back...

Phishing Scams –

No one wants to believe that they would fall for a phishing scam, yet 30% of those emails end up being opened. THIRTY PERCENT, according to an audit of many managed service providers. Most phishing attacks are in the form of a document that an employee might expect,...

I Hate Waiting on IT!

We hear this refrain almost every day, and we feel your pain! How do you make this cycle of frustration and anger go away? You look at your IT provider differently and ask a different set of questions. For example; how is your ticket/service request handled? What...