iPhone Advice – IT Services

iPhone Advice – IT Services

Are you a die-hard MAC user like our Director of Marketing? Are you also constantly struggling with having enough storage on your phone to handle all of your apps and photo files? One of the biggest culprits could be your iMovie app on your phone. To find out how your...

STEADfast’s SOS Center

Recently, STEADfast announced the launch of our new internal SOS Center. What does this mean for you the client? It means we have wiped the slate clean, we have done away with level 1/level 2 steps in service and have gone straight to triage. Instead of an answering...

Communication is the Key

As a managed services company it is our duty, and pleasure to inform our client’s of any external threat to their systems or computers. Our internal SOS Center treats every customer request as a triage situation. Any alert that we get from our data security...
The Power of Listening

The Power of Listening

Earning the trust of a potential client is the most important first step in new business development. Instead of being focused on the sale we must be focused on the needs of the client. When it comes to sales, what separates sound IT outsourcing companies from the...

Speed of Response to Requests

The bedrock of our business is the speed of response to our client’s needs, period. We pride ourselves on this and have invested heavily in software and technology that gives us an edge over our competitors. As a business owner, we know how expensive it can be...