How we work with Internal IT Teams:
Does your company already have an internal IT department or team? In our experience, we’ve found that even with a dedicated IT staff, sometimes it’s not enough.
Managing the day-to-day IT operations of a business of any size can challenge staff and current skill set despite your IT team’s best efforts. Staff turnover, unexpected business growth or expansion, cyber security threats, and a myriad of other external factors can impact even the best IT team.
Our STEADfast IT Technology Management team will work directly with your in-house IT staff to fill in the gaps; wherever they occur.
There are two major areas of concern for most in-house IT staff. The first area is end-user support. Sally’s printer won’t connect to the network. Lisa needs help with her VPN connection while working remotely. David’s new hire starts on Monday and needs to be on-boarded. If your internal IT team is keeping up with end-user support, well done! However, that might mean that the second area of concern: strategic planning and special projects might be slipping by the wayside.
STEADfast has been able to offer supplemental IT support for many internal IT teams and have created a simplified technology solution that is more cost-effective and sustainable.
Our services could include taking over the end-user support so the internal team could focus on strategic planning and implementation OR leaving the end-user support to the in-house team, and offering IT consultation and project planning/management.
We fill in the gaps to make your IT department more efficient, cost-effective, and overall, more successful.
The first step to discover what your needs are with our IT Network Assessment.
An Network Assessment can:
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We'd love to tell you more about how our services might benefit you.