The bedrock of our IT support business is the speed of our response to the client’s needs, period. We pride ourselves on this and have invested heavily in software, technology and real, live human beings that gives us an edge over our competitors. As a business owner, we know how expensive it can be when employees are not productive. If you are thinking about outsourcing your IT needs ask your potential partners about their ticketing process and what that ticket journey really looks like. Then give us a call and let us share with you how we address the very same need, differently.
When you choose to outsource your IT support to STEADfast you are never off-shoring. We will always remain U.S. based with our headquarters in beautiful Saratoga Springs, NY.