In the world of telecommunications, the benefits of VoIP (Voice over Internet Protocol) over traditional phone systems are extensive. Most small to medium sized businesses will greatly benefit by implementing a VoIP phone system – particularly if the business is concerned with efficiency and cost-savings. 

Here at STEADfast, we took time to listen to our customers and developed a VoIP solution through an exclusive partnership with Albany-based FluentVoice. Our goal was to deliver our customers a cost-effective solution that includes the same signature service and response time that we offer our IT customers. 


Here’s a list of the Top 6 Benefits of VoIP –

particularly for a small to medium-sized business: 


#1: Mobility and Portability

Today’s workplace is more remote than ever with a large percentage of employees seeking to use mobile devices in and out of the office. You can consolidate their phone lines onto a single system instead of trying to manage all their landline and cellphone services at the same time.With a VoIP solution, you can take or make work phone calls from just about any location or internet-connected device or even use our built-in mobile app for soft-phone features.

 #2: Scalability

With a VoIP telephone system, you can add a line as soon as you add a new employee or easily reassign an existing line ensuring you always have exactly the number of phone lines you need avoiding extra costs on phone lines you won’t use.

#3: Multi-Functionality

Modern VoIP systems incorporate other communication services like instant messaging, presence information, teleconferencing, video conferencing, receiving voicemail and faxes via email.

 #4:  Cost Savings

Traditional phone systems are expensive and require costly wiring and configuration, hardware, maintenance and repairs. Hosted VoIP phone systems are much simpler to install and maintain. In addition, calls themselves are significantly less expensive with long distance calling and a huge array of features included in our plans. 

 #5:  Automated Assistance

Traditional phone systems are expensive and require costly wiring and configuration, hardware, maintenance and repairs. Hosted VoIP phone systems are much simpler to install and maintain. In addition, calls themselves are significantly less expensive with long distance calling and a huge array of features included in our plans. 

 #6:  (End) User Friendly

In the past, phone systems could be complicated and a real headache for employees to use. Whether it was trying to transfer a phone call or using call forwarding with complicated numbers and signs, traditional business phone systems were not the easiest to use. 

With VoIP, the technology is integrated into systems that you and your employees are already using, like the web and mobile devices. Management portals can be customized to your business to provide a simplified interface to administer your communication needs. 

Plus, our FREE Unlimited Support package is included in every STEADfast phone solution! 


What are the benefits of VoIP with STEADfast’s Telephony Services?

  • A fully custom telephony system designed specifically for your company’s needs. 
  • State-of-the-art features such as DID, wireless capability, mobile app/softphone capability and interactive voice response
  • Complete installation of all required hardware, and software setup, in a one-time deployment service
  • Optional IT services for a complete technology support package. That means: one vendor, one technology support team, one bill - ALL of your officetechnology needs covered
  • Free and unlimited LOCAL technical support 

STEADfast offers hosted PBX, SIP Trunking / PRI / POTS analog, unified communications, and application integration. 

Call us today 518-886-0769 to learn more about the benefits of VoIP for your business! 

STEADfast IT is the highest rated Managed Services Provider in the Northeast

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