Meet Our Team: Adrian Lovelace, Support Engineer at STEADfast IT

We wanted you to get to know our team a little better!
Here's 5 Questions with Adrian Lovelace, Support Engineer at STEADfast.

#1: What's your name and title?

My name is Adrian Lovelace and I am a Support Engineer here at STEADfast IT.

#2: What do you enjoy about the work you do at STEADfast?

I enjoy working with the team here at STEADfast and I particularly like working in an ever-changing environment.

#3: What is one piece of tech advice you would give a customer or friend?

Try turning it off and on again! Sometimes that type of reset is enough to fix the problem.

#4: What do you enjoy doing outside of work?

I collect and play board games and musical instruments. I also enjoy creating with a laser cutter and a 3D printer.

Some of Adrian's custom creations!

#5: What's your favorite book or movie?

The Demon Cycle, Lord of the Rings, The Prydain Chronicles.

STEADfast IT is the highest rated Managed Services Provider in the Northeast

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STEADfast IT

4.9

Based on 42 reviews

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Pierro, Connor & Strauss, LLC

19:10 17 Mar 21

Great to work with a professional and highly knowledgeable team, including Zach and Duane, who are responsive to our IT needs 24/7! Highly recommend for your business.

Amy Balog

16:16 29 Nov 19

SteadFast IT quickly and professionally supported our new medical practice from the start! They provided specific customer support of our network, wiring and even a VPN to utilize laptops in patients homes. I would highly recommend SteadFast IT for your information technology needs for a startup or existing business.

Dawn LaTourette

22:38 08 Nov 19

Thanks to Adrian L. for his assistance with an email issue. He was very friendly and patient with me. Thanks again.

Danielle D

17:25 08 Nov 19

Adrian is very courteous, professional and knowledgeable. He goes above and beyond until the job is done.

Kelley Vite

13:32 08 Nov 19

Adrian at STEADfast IT Quickly corrected our email problem by dealing with Microsoft. Very much appreciated, Adrian!

Joy Chiariello

23:12 07 Nov 19

polite friendly staff. Duane was especially helpful with answering all my questions. very knowledgeable. i highly recommend. 😊

Jamie Woods

22:11 07 Nov 19

Great service, fast results, if we ever need assistance they are only a call away. Always very patient with any questions, STEADfast IT is a great company to work with!

Cheryl Murphy

21:36 07 Nov 19

Very knowledgeable and courteous customer service. Thanks for your help!

Louise Wyble

15:57 29 Oct 19

STEADfast IT gave me excellent service in getting my printer up and going. Thank you so much Duane and team.

Fred Vogel

14:34 23 Oct 19

I would highly recommend! Great service! They made our transition from our prior IT company seamless and stress free. Putting in support tickets are easy and someone responds very quick to solve the problem.

Evan Burchhardt

16:56 21 Jun 19

Fantastic company with great response time. They will take the time to understand your needs and work with you to come up with a well rounded IT solution.

Adam Baynard

13:37 12 Mar 19

Steadfast IT is fantastic to work with. Everyone you call or speak to directly is extremely friendly. They are very knowledgeable and treat their customers with respect. I highly recommend Steadfast IT

Thomas Schin

21:08 11 Jan 19

Mike is a fantastic resource. His knowledge of the local IT space is tremendous, and he works really hard to understand what you might need today AND tomorrow. He wants to help you plan for what might happen, not what already has. You won't go wrong sitting down with Mike and the Steadfast IT team.

Antoinette Di Mascio

17:50 08 Nov 18

We have been using Steadfast it for many years for our network support. They have never disappointed! Great knowledge, kind and friendly staff, great response time. Our media company can't function without the, Great with PC and Mac. Hard to find this kind of experience. Would highly recommend! Many of our client use them as well for IT support, always rave reviews!

David Fizer

17:04 08 Nov 18

This is the team of IT professionals you want on your side. Pretty much any IT company worth it's salt can save the day when a crisis hits. It's the rare company like STEADfast IT that keeps the crisis situation away so that the likelihood of a true emergency is all but eliminated. Cant recommend them enough!

Peter Kelly

20:43 24 Oct 18

I had a significant data disruption due to a virus in early 2018 and had to recover enormous amounts of data from backups that Steadfast operates for me. I had their immediate attention and support, and was recovered quickly and efficiently with effectively no loss of data or productivity. It was one of the more impressive feats of IT expertise I have ever witnessed.

Holly Yost

20:19 18 Oct 18

I have had the pleasure of working with STEADfast IT for the last 3 1/2 years. It's simple to get a hold of an IT person to help me, and over the years I have developed good relationships with the staff. Evan is excellent, and is always able to help. I do appreciate how the staff work diligently to help me find solutions to my issues, and also their on-site technician, Zach, is very good. This is a great company to work with.

Katie Roeder

16:42 05 Jan 18

The crew at STEADfast IT are the best in the business! We appreciate their prompt responses and enjoy having them in the office. It feels as if they are a part of our team; always willing to help no matter what the issue!

Jennifer Narkiewicz

16:53 20 Dec 17

Great service, great people! Always wonderful to work with, I love knowing my computer system is protected and secure!

Susan Halstead

17:10 18 Oct 17

Great customer service and friendly support staff! Very happy we found this firm. Highly recommended.

Leanne Holland

01:33 14 Sep 17

STEADfast IT is a fantastic company! It is so easy to call and get someone on the phone to help quickly with those pesty little computer problems that arise. It is so reassuring to know that we have a great company looking after all of our computer needs.

Content Enablers

20:45 08 Sep 17

Just had an excellent experience with STEADfast IT - Steve solved my initial challenge, and took the time to help me with another that had been troubling me daily. Professional. Patient. Dedicated. And super friendly to work with!

Ava Marco

13:45 21 Aug 17

We have been with Steadfast for a couple of years now; the service is wonderful. They will keeping working on an issue till it is resolved. Their pricing is very fair. When we call them with any question or concern we know we are getting a perfect solution to the problem.

Stephanie Ferradino

21:35 10 Aug 17

STEADfast IT has been fantastic to work with. They are responsive to all inquiries, patient on the phone as we troubleshoot problems and have worked diligently to resolve all issues. I have never worked with a more professional and responsive IT group. Steve is reliable, intelligent and handles all challenges in a pragmatic way. I am thoroughly pleased to be working with them for my small business needs.

Judy Calogero

23:20 01 Aug 17

STEADfast IT has been servicing my computers since 2009, and they have always done a great job, but last week they really saved me. I discovered an IT problem late in the day, just two days before a deadline for a proposal on a large affordable housing project. They stayed after hours with me, for several hours, and fixed the problem. I made my deadline and they may have just saved a $630 million deal. Thank God for Mike Hatalla and the entire crew at Steadfast IT!

More reviews

Meet Our Team: Adrian Lovelace

We wanted you to get to know our team a little better! Here's 5 Questions with Adrian Lovelace, Support Engineer at STEADfast.

STEADfast IT is the highest rated Managed Services Provider in the Northeast

Here’s What Our Clients Have To Say:

We wanted you to get to know our team a little better!
Here's 5 Questions with Adrian Lovelace, Support Engineer at STEADfast.