Think it might be time for a phone system refresh? Here are 6 signs that might indicate that your business is long-overdue for a telephony overhaul! Thankfully our telephony services make switching or upgrading a breeze.

6 signs you might be in need of a phone system refresh:

#1: You're using old or outdated equipment

Is your current phone system experiencing issues like dropped calls, inability to use features, or inability to scale and add or take away users? Are you having difficulty even finding replacement parts for your current hardware? A phone system refresh often includes brand new equipment and our guarantee that it will WORK as well as all the support you need to know how to use it. 

 #2: Your current system doesn't have the features to keep up with your current environment.

Is your desk phone functionality falling behind what your cell phone or mobile devices can do? The following features should be standard: 

  • Mobility (twinning, soft phones, remote phones)
  • Voicemail to email
  • The ability to record phone calls.
  • The ability to have custom conference bridges.
  • The ability to see other users presents and ability to message them
  • The ability to pull reports on calls

If you're not able to do this and more with your current office phone, we need to talk

 #3: You're unable to make administrative changes yourself without calling a tech. 

Do you have to call a tech to make changes like adding an employee, resetting a voicemail password, changing your auto-attendant, etc.? All of our phone systems come with FREE unlimited support so you'll never be stuck having to figure it out on your own. 

 #4:  Users don't even know how to use the phone system!

Do your employees even know how to use their office phones? Were you provided with any type of training? With STEADfast's telephony solution, we'll provide full end-user training and administrative training so you and your employees can reap the full benefits of your new phones. 

 #5:  Your current phone system provider is dropping the ball.

We don't even need to explain this one. If you're not getting the service you deserve, let us help. We do things differently around here and are able to offer benefits the others simply can't. 

 #6:  Your office is growing and you need a disaster recovery plan.

With the correct configuration and equipment we can allow 4-digit dialing between site to limit their long-distance charges as well as provide a disaster recovery option for sites in the event of line failure, weather disasters, or other unforeseen issues that would affect calls in and out of the business.

What are the benefits of VoIP with STEADfast’s Telephony Services?

  • A fully custom telephony system designed specifically for your company’s needs. 
  • State-of-the-art features such as DID, wireless capability, mobile app/softphone capability and interactive voice response
  • Complete installation of all required hardware, and software setup, in a one-time deployment service
  • Optional IT services for a complete technology support package. That means: one vendor, one technology support team, one bill - ALL of your officetechnology needs covered
  • Free and unlimited LOCAL technical support 

STEADfast offers hosted PBX, SIP Trunking / PRI / POTS analog, unified communications, and application integration. 

Call us today 518-581-7200 to learn more about the benefits of VoIP for your business! 

STEADfast IT is the highest rated Managed Services Provider in the Northeast

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