Responsive + Proactive Managed IT Support

you can trust.

Trusted.

Don't just take our word for it, we are the Highest Rated Technology Management Provider in NY's Capital Region with 44 five-star reviews and counting! Our customers trust the work that we do

Responsive.

Our average response time is just 8 minutes, compared to our competitor’s average of 5.5-hours!

Your business simply can’t afford to wait hours, and we understand that.

Unique.

We turned an inefficient ticketing-system model on its head and developed our own process from scratch. When we receive a call, we immediately evaluate the issue and escalate it to the appropriate engineer for real-time resolution.

What makes our Managed IT Solution better than the rest?

Unlimited remote user support for end-user devices and software applications
Managed anti-virus protection
Managed offsite backups updated daily to our Saratoga Springs, NY data center
24x7 monitoring of device performance to include: proactive alerting of excessive CPU, memory, storage and other performance parameters
Vendor management: Serve as primary interface to all technology vendors

Unlimited End-User Support

Receive responsive support when you need it the most. Get instant technical support from our live help desk by phone, email or our client portal.

Network Management

The network is the critical gear that keeps the whole operation running. We'll keep a real-time view of all the devices on it and how they’re connected—so we always know what’s happening.

24/7 Proactive Monitoring

We monitor, manage, and secure your network devices, servers, workstations, data backup, network security, cloud infrastructure, and any other critical IT-related products or services.

Virtual CIO & Strategic Planning

We’ll create a strategic technology roadmap for your business by guiding you through proper planning, budgeting and detailed reporting to successfully execute your IT initiatives.

Managed IT Support

You Run Your Business. We'll Run Your Technology.

Let's talk about how our Managed IT Solutions
can work for your business.

Call today!

Why Growing Companies NEED Managed IT Support

We often work with companies who have never had IT support before. They felt

4 Mistakes Businesses Make When Choosing a Managed Service Provider – and how to avoid them!

Are you shopping around for a technology or managed service provider? The good news

Need Supplemental IT Support? We can help!

How we work with Internal IT Teams:Does your company already have an internal IT

12 Questions to Ask a Potential MSP

If you’re shopping for a managed services provider (or MSP) to help support, repair,

STOP! Before you hire an IT Support Tech…

Picture this scenario…Your small business is growing at a steady pace and you feel

Five Reasons Why Your Business Needs Managed IT Support

We feel that businesses of all sizes can benefit from turning over some IT

We'd love to talk more.

Let's have a chat and we can talk about how our

Technology Management Services might benefit your company.

STEADfast IT is the Highest Rated

Technology Management Provider in the Northeast

5-Star Google Reviews

You run your business. We'll run your technology.

Call Us now to get started!

STEADfast IT provides a complete range of technology management solutions for the modern business including but not limited to: managed IT solutions, telephony services, cloud services and network infrastructure services. We are changing the standard of technology management with our own proprietary software that is developed with one primary goal: improving response time. Our average response time to a support ticket is 8 minutes compared to the industry standard of 4-5 hours. STEADfast IT is proud to be the most highly rated Technology Management Provider in the Capital Region.

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Customer Support Hotline:

518-886-7700

STEADfast IT

112 S Broadway

Saratoga Springs, NY 12866

Phone: 518-581-7200

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