Don't just take our word for it, we are the Highest Rated Technology Management Provider in NY's Capital Region with 44 five-star reviews and counting! Our customers trust the work that we do
Our average response time is just 8 minutes, compared to our competitor’s average of 5.5-hours!
Your business simply can’t afford to wait hours, and we understand that.
We turned an inefficient ticketing-system model on its head and developed our own process from scratch. When we receive a call, we immediately evaluate the issue and escalate it to the appropriate engineer for real-time resolution.
Receive responsive support when you need it the most. Get instant technical support from our live help desk by phone, email or our client portal.
The network is the critical gear that keeps the whole operation running. We'll keep a real-time view of all the devices on it and how they’re connected—so we always know what’s happening.
We monitor, manage, and secure your network devices, servers, workstations, data backup, network security, cloud infrastructure, and any other critical IT-related products or services.
We’ll create a strategic technology roadmap for your business by guiding you through proper planning, budgeting and detailed reporting to successfully execute your IT initiatives.
You Run Your Business. We'll Run Your Technology.
We'd love to talk more.
Let's have a chat and we can talk about how our
Technology Management Services might benefit your company.
STEADfast IT provides a complete range of technology management solutions for the modern business including but not limited to: managed IT solutions, telephony services, cloud services and network infrastructure services. We are changing the standard of technology management with our own proprietary software that is developed with one primary goal: improving response time. Our average response time to a support ticket is 8 minutes compared to the industry standard of 4-5 hours. STEADfast IT is proud to be the most highly rated Technology Management Provider in the Capital Region.